We provide refund based on the policy below, ensure you read and understand it.

Definition of Terms:

Platform: Refers to www.miduman.com

Buyer: Someone who buys a service on our platform

Seller: The Freelancer offering a service

Midu: An individual service listed by a freelancer

Users (Sellers and Buyers) are Required to Read these Policy. If you do not agree with any of the terms here, please do not to proceed with the use of this site.

We provide full refund in the following cases:

1. The Seller has failed to meet the requirement of a project within the time frame specified for completion of the Midu
2. The Seller cannot execute the job as claimed in the description of his Midu.
3. The Buyer opens a dispute not more than 3 days from the date of delivery of the Midu
4. The Seller is has by false pretense lured buyer into buying the Job

To open a dispute, simply go the Order Page and Click the Dispute Button found at the bottom of the page.

In Every case, our Mediating Team would take a decision after investigating the dispute.

It should be noted that fairness is the core for every decision that would be reached by the team.

These Terms are subject to change, It is the obligation of the user to check this page frequently to stay abreast with changes.

LAST UPDATE: Feb 2018